Frequently Asked Questions

1. Both husband and wife should be working.
2. Combined minimum income of RM36,000.00 per annum.
3. Have young child/children to take care in the home.
4. Latest original Form J (husband & wife) with combined minimum income of RM36,000.00 per annum
5. Original company letter stating position held and monthly salary (husband & wife).
6. Photocopy of pay slips for the last 3 months (husband & wife).
7. Photocopy of IC (husband & wife).

Employer must face problem about communication as our training only basic English but if employer patience enough for a few months then domestic worker can work for you well with hard working, honest, loyalty, respect.

2 years.

Unlimited years subjected to a mutual agreement between the employer and the domestic worker, and the latest government rules and regulations.

1. As an employer, you must provide the basic necessities to your domestic worker(s):

• Enough food.
• Enough rest.
• Proper place to rest & sleep.
• Medical attention & needs.
• Basic hygiene & toiletries items.
• Understanding of the culture and feelings of the domestic worker(s).
• Call home when 1st arrive to inform family and after 3 months arrive continually

2. Employers are governed by the terms & conditions of the domestic worker employment contract signed with the Immigration Dept of Malaysia.

• Patience and sufficient advice.
• Protection and safety.
• Treat as human being and consider as one of your family.

• Respect and treat the domestic worker well.
• Make her happy in your home - a happy domestic worker makes a good domestic worker.
• Be strict but fair to her.
• Have a realistic expectation from the domestic worker - the fact that they are only humans, they can only do as much as you can.
• Set certain rules for her to follow in your home.

• Maids are human beings. From time to time your domestic worker may face certain challenges.
• Our Partner agency provides you with free counseling and re-training.
• Forgive her and give her a chance by consider as your children or family member

Report to the agency, seek advice on how to lodge a police report and then inform the Immigration Department.

Our agencies understand your needs. We have our own training center with a hostel in which your domestic worker can stay in, while you and your family go for a holiday.

TOP Manpower Partner Agencies provide the following services to assist you:

• Cheap air ticket arrangement & free airport transfer arrangement.
• Terms and conditions apply; please contact us for more details.

• Abuse or mistreat your domestic worker.
• Failure to pay salary to your domestic worker.
• Deduct your domestic worker's salary.